If something unexpected happens and you cannot start your holiday as planned, the following cancellation conditions will apply:
- Up to 3 months before arrival: free
- Between 3 months and 1 month before arrival: 40% of the accommodation cost
- Between 1 month and 1 week before arrival: 70% of the accommodation cost
- In the last week: 100% of the accommodation cost
In corona times you will receive a free cancellation 7 days before the start of your holiday.
Due to the current Coronavirus pandemic, we would like to assure you that your booking can be cancelled free of charge at any time, if your arrival or stay is not possible due to official measures taken because of the virus (e.g. travel bans, border closures, travel warnings, the suspension of air travel, etc.). Otherwise, our standard cancellation conditions apply. If you would like to take out travel insurance, we will be happy to help you.